Refund policy

Exchange Policy

At Jeopardy, we want you to be happy with your purchase. Please review our exchange policy carefully before placing your order.

Order Inspection

Customers are allowed to inspect their order upon delivery before making payment.

Once the order has been inspected and accepted, we cannot accept any claims related to the item’s size, color, fit, or condition, except in cases of a confirmed manufacturing defect.

Exchange Policy

We offer exchanges only. We do not offer refunds or cash returns.

Exchange requests can be made within 7 business days of receiving the order.

To be eligible for an exchange, the item must:

• Be unused and unworn.
• Have all original tags attached.
• Be in its original condition and packaging.
• Have no signs of washing, stains, perfume, damage, or alteration.

Shipping Fees

All shipping fees related to exchanges are the customer’s responsibility.

Manufacturing Defects

If you receive an item with a confirmed manufacturing defect, please contact us as soon as possible.

The item must be unused, unworn, and have its original tags attached. Once the issue has been reviewed and confirmed as a manufacturing defect, we will arrange the appropriate solution.

Non-Eligible Items

Items are not eligible for exchange if they have been:

• Worn or used.
• Washed or altered.
• Damaged after delivery.
• Returned without the original tags.
• Returned without contacting Jeopardy and receiving exchange instructions first.

How to Request an Exchange

To request an exchange, please contact us at madonawadee5@gmail.com within 7 business days of receiving your order.

Please provide your order number and the reason for the exchange. Our team will review your request and provide you with the exchange instructions.

Please note: Jeopardy’s exchange policy does not affect any rights that may be provided to customers under applicable law.